Jeffrey Jenks
UX Designer
406-356-6654 | jeffrey@jeffreyjenks.com
As the owner of Wolfpack Designs, a website design company, I have gained valuable experience in creating engaging and user-friendly interfaces for a diverse range of clients. Now, with my UX Design certificate from Google, I am taking my skills to the next level and am excited to bring my expertise to new challenges in the field. My passion for user-centered design drives me to create intuitive and memorable experiences that exceed expectations.
Resume
As a recent recipient of a UX Design certificate from Google, I am excited for new opportunities in the UX Design market. With a diverse background encompassing management, technology implementation, and graphic design, I am confident that my unique skill set and passion for user experience will make me a valuable asset to a dynamic team.
My journey in the professional world began at a young age in the vibrant restaurant and bar industry of Chicago. Through dedication and hard work, I quickly progressed from bussing tables to becoming a proactive barback, ensuring seamless operations for the bartenders. Later, I transitioned to the real estate sector, where I managed a substantial portfolio of properties, overseeing teams, residents, and implementing innovative technological solutions that enhanced efficiency and organization.
In pursuit of new adventures, I ventured to Alaska, where I co-founded and managed Bayview Pub. My role as front-of-the-house General Manager honed my expertise in personnel management, graphic design, and technology, leading to the successful expansion of our business. After selling that business, I embraced the challenge of General Manager at Plum Property Management in Montana, spearheading personnel management, client relations, and IT oversight.
When the pandemic impacted the job market in 2020, I seized the opportunity to pursue my long-standing passion for web design and founded Wolfpack Designs. Over the last three years, I have delighted in collaborating with diverse clients, crafting websites for various industries and honing my expertise in UX design principles.
Experience
Founder & Designer
2020 - PresentWolfpack Designs
Earth
Though I had been designing and building websites for friends and family in an unofficial capacity for many years prior, I founded this company in earnest at the start of the pandemic. The sole employee and designer for the company, I collaborated with various clients in many different industries to build and design custom websites from the ground up for their businesses. I greatly enjoyed the collaborative process with my clients and with my strong customer service skills, my clients also found the process to be positive and rewarding.
General Manager
2016 - 2020Plum Property Management
Missoula, MT
I was tasked with oversight of most aspects of operations, including staff management (HR, hiring/disciplinary, payroll) and tenant and owner relations. I also led projects to improve office efficiency through improvements using technology. I was in charge of IT, including website management and all in-office networking and troubleshooting. I oversaw the onboarding of new clients and their properties. I also helped ownership draft an official staff handbook for the first time since the company's inception in 2009. I was laid off due to major staffing cutbacks at the beginning of the COVID-19 outbreak.
Co-Owner / General Manager
2011 - 2015Bayview Pub
Sitka, AK
Owned and operated by my two brothers and me. Front of House General Manager; managed all inventory, hiring/training/disciplinary, scheduling, payroll. All advertisements and graphic design for menus and events. Setup all tech infrastructure including networking and POS systems. Sold the business during the fourth quarter of 2015.
Education
Google UX Design Certificate
Online
Aug 2022 - May 2023
Completed rigorous training designed for entry-level job readiness. Over a seven course curriculum, topics included UX research fundamentals, inclusive design, wireframes and high-fidelity prototypes, and tools like Figma and Adobe XD. Completed hands-on projects and developed a portfolio with three projects.
High School Diploma
Wayland Academy, Beaver Dam, WI
1999
Proctor, Student Board
Skills
UX Design
- Agile methodology
- Information architecture
- Interaction design
- Prototyping
- Responsive web design
- UI/UX design
- Usability testing
- User centered design
- User research and user strategy
- User testing
- Wireframing
Web Development
- HTML5
- CSS3
- JavaScript
- React
- Next.js
- Git & GitHub
- Responsive Design
- Web Performance
- Accessibility (WCAG)
- SEO Best Practices
Programs
- Adobe XD
- Adobe Photoshop
- Adobe Premiere
- Figma
- Google Workspace
- Microsoft Office
- Sketch
- VS Code
Business
- Adaptability
- Collaboration
- Communication
- Creativity
- Customer service
- Decision-making
- Leadership
- Problem-solving
- Results-oriented
- Strategic thinking